Our policy lasts 10 days. Beyond 10 days of your purchase, unfortunately we cannot offer a refund or exchange. To be eligible for a return, your item must be unused (branded) and in the same condition that you received it.
You must return the item in a package that protects the unit.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
If you have not received a refund within 5 business days, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged in shipping and returned to us unbranded/used. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1on1network 2600 South Loop West, Suite 580, Houston Texas 77054
To return your product, you should mail your product to:
1on1network 2600 South Loop West, Suite 580, Houston Texas 77054
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.